Unfortunately, there are long waiting times to be seen at our service. We understand that this can be distressing and challenging. We can provide support to people waiting to start treatment via our peer support workers.

If you are transferring from another gender clinic you may be seen sooner, depending on how long you have already been waiting. This cannot be guaranteed, however.

Gender services nationally are experiencing high demand at present. This demand is resulting in longer wait times than we would want or expect for our service users. We acknowledge this can feel extremely frustrating and are working locally with our team and with our commissioners to improve this.

• Average referrals received per month: 40
• Average wait time as of June 2026: 271 weeks
• Currently booking first assessment for people referred in: May 2021
• Currently booking diagnostic assessment for people who had their first assessment in: May to June 2025
• Number of first assessments completed between April 2025 and March 2026: 362

Please note we are unable to accept requests to expedite or prioritise any assessment. This is to ensure our service is equitable. We process referrals in order of referral date. 

In most instances service users legally have the right to choose where they receive NHS treatment. Information about choices currently available can be found NHS Choice Framework - what choices are available to you in your NHS care - GOV.UK (www.gov.uk).

(This information was last checked, reviewed and updated on Thursday 25 June 2026).

Individual waiting times are variable. Unfortunately we cannot give specific times for individual waits. Please do not contact the clinic to enquire about waiting times as we cannot provide any more information than is provided here.

If you have received confirmation that your referral has been accepted we will not remove you from the list. Please keep us updated of any changes to your contact details.

You can update us with changes to your contact details either by emailing porterbrook@sheffieldpartnership.nhs.uk or calling on 0114 2716671.

If you have received confirmation that your referral has been accepted we will not remove you from the list.

Please keep us updated of any changes to your personal details such as:

• If you've moved house/have a new address
• If your phone number has changed
• If you've changed to a new GP surgery
• If you've changed your NHS number
• If you've legally changed your name (a copy of your deed poll will need to be sent to us as proof)

You can update us with changes to your contact details either by emailing porterbrook@sheffieldpartnership.nhs.uk or calling on 0114 2716671.